Reviews

Take A Look at What Our Customers Have to Say


We are proud to serve the Baton Rouge, LA area, and we look forward to serving you, too!

We have a 33-year-old 2 story home and discovered a hot water slab leak. I had visions of torn up wood and brick floors. Terry Smith investigated the problem, developed a repair plan and completed the project successfully with minimal ceiling intrusion and no floor work at all.  His workers were diligent, respectful, and mindful of my desire to spare my sewing room ceiling! A job very well done! We also had Terry replace our 2 water heaters while he was here. All plumbing problems solved ---- I highly recommend American Plumbing and will call them with any future plumbing issues. Thank you.- Jeff L.
No complaints; needed a new water heater. Mike was great. He was straightforward, courteous, knowledgeable, and professional, and did a great job at a no BS price. The lady answering the phone was also nice, courteous and knowledgeable. Thank you for the quick service and I will definitely be back and recommending you to others.- Matthew B.
This company understands that in order to thrive in business, you need to take care of your customers, and that's exactly what they did with me. I love business owners who have this philosophy, which is why I'll use them again in the future.- David S.
Mike was my plumber. He was honest as they come I have zero complaints and would recommend him to anyone and will request him next time thanks! Called these guys a second time And again they did not disappoint. Mike is the man. Thanks American plumbing for saving the day.- Nick M.
Excellent customer service. Cara, who handled our call, was professional and courteous on the phone. When an earlier appointment came up, she contacted us so we could get our gas line installed earlier. Mike and Tristan were professional and courteous and knew what they were doing. They did an excellent job running a gas line for installing a gas stove. They provided excellent customer service! Job well done and keep up the good work! We highly recommend them and will definitely contact them when we need their services.Jean R.
I love American Plumbing! Mr. Smith has had the same employees for years. It makes it nice when I need a plumber because I always know who will be knocking on my door. They are professional and I like that. They do great work and always clean up after themselves. I am pleased every time. I have used them for many years and recommend them to all my friends, family and neighbors.- Rhonda S.
Great reliable company! Wonderful customer service! The plumbers were very nice and knew exactly what was wrong! I would definitely recommend this company to anyone!- Cara J.
Let me start by saying I have nothing to report but positive regarding my experience with American Plumbing.  Terry and his guys did an excellent job getting my senior in-law's plumbing back in shape after 57" of water in their home after the August '16 flood.  The work ranged from renovation to drainage issues.  They are now back in their home and couldn't be more pleased! - Baxter B.
The prices are reasonable and competitive.  The thing I liked the most is they diagnosed the problem, said how long it would take to repair, and they did it.  They did not leave any debris on my property.  I would definitely recommend this company.- Olevia C.
Mike and Chris were great! Reasonable price and quick install! Highly recommended!- Andy P.
I am so happy that i called American Plumbing. I called them on a Saturday to schedule my appointment for the following Monday. Terry called me early Monday morning to get my information and within a couple of hrs, the plumber was at my doorstep. The plumber was neat, pleasant and very professional. I would and do recommend American Plumbing to everybody. - Jacqueline L.
Our bathtub was backing up we flushed our toilet (so gross), and we needed a plumber.  I was lucky to find these guys.  They do great work, they are honest, and they are very price competitive. They did a great job for us.  I highly recommend Complete Plumbing Solutions for the following reasons: They were responsive and came at an exact hour.  They quickly diagnosed the problem and showed us their fee for doing the work.  He broke down the cost for every imaginable plumbing item that he could encounter. I hate when I feel a plumber is pulling a number out of the air based on how much we can afford.  The price of our work was a good price. Even though the job took much longer than he anticipated because of the mistakes of a past plumber, he was still professional and fixed all of the previous errors.  He thoroughly explained the problem to my wife and said that he would follow in a few days to see how the issue was resolved.  Great experience.- Ted K.
Mike from American Plumbing was able to help us fix a faulty valve on our hotel water heater. He was quick, knowledgeable, and extremely nice. If we have another plumbing or water heater issue, we'll be sure to call American Plumbing.- Lynn N.
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